Privacy Policy
Last Updated: August 10, 2026
Jewelry Keepsakes Inc. ("Jewelry Keepsakes," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you entrust to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our websites, purchase our products, communicate with us, submit information for a personalized product, create an account, leave a review, subscribe to marketing communications, or otherwise interact with Jewelry Keepsakes.
This Privacy Policy applies to our websites, online store, products, services, and communications that link to this Policy.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with us.
When you browse our website, place or attempt to place an order, request information, create an account, contact us, or use one of our services, we may collect information such as your name, billing address, shipping address, email address, telephone number, account credentials, order information, product selections, transaction information, communications with us, customer-service requests, and information necessary to fulfill or personalize your order.
Payment information is generally collected and processed by Shopify and/or the payment processors made available through our store. Depending on the payment method you choose, we may receive limited payment-related information such as payment status, transaction identifiers, card type, or the last digits of a payment card. We generally do not receive or store complete payment-card numbers when those numbers are processed directly by our payment providers.
2. Personalized and Memorial Products
Many Jewelry Keepsakes products are personalized or created using information supplied by our customers.
When you order a personalized product, you may voluntarily provide photographs, fingerprints or fingerprint images, handwriting, signatures, artwork, engraving instructions, names, dates, messages, memorial information, customization requests, or other materials necessary for us to create the product you request.
We use these materials primarily to design, manufacture, personalize, fulfill, support, or reproduce your requested product and to communicate with you regarding your order.
Depending on the content you provide and the law applicable where you live, certain personalization materials may be considered sensitive personal information. Please provide only information and materials you are authorized to provide to us.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically from your browser or device.
This information may include your IP address, browser type, operating system, device identifiers, approximate location, time zone, referring website, pages viewed, products viewed, search terms, interactions with our website, shopping-cart activity, checkout activity, timestamps, and information regarding how you use our website.
We may collect this information through cookies, pixels, tags, server logs, Shopify technologies, analytics technologies, and similar tools.
4. Information We Receive From Other Sources
We may receive personal information from companies that help us operate our business.
These may include Shopify, payment processors, shipping and fulfillment providers, analytics providers, customer-review platforms, marketing and advertising services, fraud-prevention providers, customer-service providers, social-media platforms, and other companies that provide services to us.
For example, we may receive information from a person who purchases a gift for you, from a payment provider confirming that a transaction was approved, from a shipping provider regarding delivery, or from a marketing or analytics provider regarding interactions with our website or advertisements.
Information collected directly by a third party is also subject to that third party's own privacy practices.
5. How We Use Personal Information
We use personal information for legitimate business and commercial purposes related to operating Jewelry Keepsakes.
These purposes include processing and fulfilling orders; creating personalized and custom products; processing payments; arranging shipping and delivery; providing customer service; responding to questions; maintaining customer accounts; communicating about orders; preventing fraud and unauthorized transactions; protecting the security of our website and systems; troubleshooting technical problems; improving our website, products, services, and customer experience; conducting analytics; maintaining business records; complying with legal obligations; enforcing our agreements; protecting our rights and the rights of others; and, where permitted, providing advertising, promotions, newsletters, product information, and other marketing communications.
Where applicable law requires consent for a particular activity, we will rely on consent or other appropriate legal authority before conducting that activity.
6. Shopify
Our online store is hosted using Shopify.
Shopify provides the ecommerce technology that allows us to display products, operate our storefront, manage orders, provide checkout functionality, and perform other ecommerce functions.
As part of providing these services, Shopify may process personal information relating to visitors and customers. Shopify's processing of information is also governed by its own privacy notices and contractual obligations.
Shopify provides customer-privacy technologies that may be used to manage consent for activities such as analytics, marketing, preferences, and certain types of data sharing.
7. Other Service Providers
We use third-party companies to help us operate and improve Jewelry Keepsakes.
These providers may perform services such as website hosting, page creation, payment processing, shipping, fulfillment, fraud prevention, analytics, advertising, email delivery, customer communications, reviews, website optimization, personalization, security, data storage, and technical support.
Our current technology may include services such as Shopify, Google Analytics, Yotpo, Shogun, and other applications or integrations enabled through our Shopify store.
Our providers may change over time as our business and technology change. When service providers process personal information on our behalf, we expect them to process that information only as appropriate to provide their services and subject to applicable contractual and legal requirements.
8. Customer Reviews and User-Generated Content
If you submit a review, photograph, testimonial, question, response, or other content for publication, that content may be displayed publicly on our website.
We may use third-party services, including customer-review platforms such as Yotpo, to collect, manage, or display reviews and related content.
Please do not include information in a public review that you do not want others to see.
9. Cookies and Similar Technologies
Cookies are small files or pieces of information that websites and related technologies store or access on your browser or device.
We and our service providers may use strictly necessary cookies to operate the website and checkout, preference cookies to remember choices, analytics technologies to understand how visitors use our website, and marketing technologies to measure advertising effectiveness or provide advertising that may be more relevant to you.
Some cookies and similar technologies are necessary for our website to function. Others may be subject to your consent or opt-out rights depending on your location.
Where available, you may manage your privacy and cookie preferences using the privacy or cookie controls provided on our website.
You can also configure your browser to limit or block cookies. Blocking certain cookies may affect website functionality.
10. Analytics
We may use analytics services, including Google Analytics and Shopify analytics, to understand website traffic, customer interactions, product interest, website performance, and the effectiveness of our services and marketing.
Analytics providers may collect device and usage information through cookies and similar technologies.
Where required by applicable law, analytics technologies that are not strictly necessary will be subject to appropriate consent or privacy controls.
11. Advertising and Marketing
We may use information to communicate with you about products, promotions, educational content, offers, or other information that may interest you.
You may unsubscribe from promotional email messages at any time by using the unsubscribe mechanism contained in the message.
We may also use advertising technologies that help us understand whether advertisements are effective or provide advertisements based on activity across websites or services.
Certain disclosures associated with interest-based or targeted advertising may be considered a "sale," "sharing," or use for "targeted advertising" under some U.S. state privacy laws even when no money is exchanged for personal information.
Where applicable, you may have the right to opt out of these activities.
12. Sale or Sharing of Personal Information
Jewelry Keepsakes does not sell personal information to third parties in exchange for money.
However, some privacy laws define "sale" or "sharing" more broadly and may include certain disclosures to advertising, analytics, or marketing partners.
Where applicable law gives you the right to opt out of the sale or sharing of personal information, targeted advertising, or certain forms of profiling, you may exercise those rights through the privacy controls provided on our website or by contacting us using the information below.
Where supported by our website technology and required by applicable law, we also recognize applicable browser-based privacy signals, such as Global Privacy Control.
13. When We Disclose Personal Information
We may disclose personal information to service providers and business partners when reasonably necessary to operate our business or provide the products and services you request.
For example, we may provide information to Shopify, payment processors, shipping companies, manufacturers or production partners, customer-service providers, analytics providers, review services, marketing providers, security providers, and technology providers.
We may also disclose information when required by law, subpoena, court order, legal process, or governmental request; when reasonably necessary to prevent fraud or security incidents; to protect the safety, rights, or property of Jewelry Keepsakes, our customers, or others; or in connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction.
14. International Transfers
Jewelry Keepsakes and some of our service providers operate or maintain systems in multiple countries.
As a result, personal information may be processed or stored outside your state, province, territory, or country of residence, including in the United States.
Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
Where applicable law requires safeguards for international transfers of personal information, we or our service providers will use appropriate transfer mechanisms or safeguards.
15. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, enforcing agreements, protecting against fraud, complying with legal obligations, and preserving records where reasonably necessary.
Different categories of information may be retained for different periods.
When personal information is no longer reasonably necessary and we are not legally required to retain it, we may delete, destroy, de-identify, or anonymize it.
16. Security
We use reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses encrypted connections where appropriate, and payment information is handled through payment systems designed to protect transaction information.
No method of transmitting or storing information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
17. Children's Privacy
Our website and products are intended for a general audience and are not directed to children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe a child has provided us with personal information improperly, please contact us so we can investigate and take appropriate action.
18. Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information.
These may include the right to request access to personal information we maintain about you, obtain a copy of certain information, correct inaccurate information, request deletion, request restriction of certain processing, withdraw consent where processing is based on consent, object to certain processing, request data portability, and opt out of certain targeted advertising, sale, sharing, or profiling.
Some jurisdictions also provide a right to appeal our response to a privacy request or to lodge a complaint with a privacy regulator or governmental authority.
Privacy rights are not absolute. Applicable law may permit or require us to retain or continue processing information in certain circumstances.
19. U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable comprehensive state privacy laws, including laws in California, Colorado, Connecticut, Virginia, Utah, and other states that have enacted similar legislation.
Depending on the law that applies, these rights may include access, correction, deletion, portability, opting out of targeted advertising, opting out of sale or sharing, limiting certain uses of sensitive personal information, opting out of qualifying profiling, and appealing a decision we make regarding a privacy request.
California residents may also have rights relating to the sale or sharing of personal information and the use or disclosure of sensitive personal information as those terms are defined under California law.
We will not unlawfully discriminate against you for exercising a privacy right.
20. European Economic Area, United Kingdom, Switzerland, and Other International Privacy Rights
Where the General Data Protection Regulation, United Kingdom GDPR, or similar data-protection law applies, our processing may be based on performance of a contract, our legitimate interests, your consent, compliance with a legal obligation, or another lawful basis permitted by applicable law.
Where applicable, you may have rights to access, correction, erasure, restriction, objection, portability, and withdrawal of consent.
You may also have the right to lodge a complaint with the appropriate data-protection authority.
Residents of Canada, Brazil, South Africa, and other jurisdictions may have additional privacy rights under their applicable national, provincial, or regional privacy laws.
21. Exercising Your Privacy Rights
You may submit a privacy request by contacting us using the information in the "Contact Us" section below or through any privacy-request mechanism we make available on our website.
To protect customers and prevent unauthorized disclosure, we may need to verify your identity before completing certain requests.
Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require appropriate documentation confirming the agent's authority.
We will respond to verified requests within the period required by applicable law.
22. Cookie and Privacy Preferences
Where our website provides a cookie banner, privacy preference center, data-sale opt-out page, or similar privacy control, you may use those tools to manage eligible privacy choices.
Your available choices may vary depending on your location and applicable law.
Changing your privacy preferences will not prevent technologies that are strictly necessary for the website, security, checkout, fraud prevention, or other essential functions from operating.
23. Third-Party Websites and Services
Our website may contain links to websites, applications, social networks, or services operated by third parties.
We do not control the privacy or security practices of those third parties.
If you follow a link to another website or interact directly with a third-party service, that third party's privacy policy and terms will govern the information you provide to it.
We encourage you to review the privacy practices of third-party services before providing personal information.
24. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, services, or privacy practices.
When we make changes, we will post the revised Privacy Policy on our website and update the "Last Updated" date at the top of the Policy.
Material changes may be communicated in additional ways when required by applicable law.
25. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact:
Jewelry Keepsakes Inc.
Email: sales@jewelrykeepsakes.com
Phone: 1-877-723-7229
Mailing Address:
1420 Market Place Dr, Suite 3
Great Falls, MT 59404
United States
You may also contact us through the contact form available on the Jewelry Keepsakes website.