Why Jewelry Keepsakes

At JewelryKeepsakes.com, we go beyond the ordinary, focusing solely on Keepsake Jewelry. Founded in May of 2005 in Great Falls Montana, our almost two decades long dedication has made us true specialists in the field, offering unparalleled knowledge and expertise for your cherished keepsakes. For 19 years we have served familes all over the world, continually innovating and bringing new products to the market. You can read more about our company history on our About Us page.

Rest assured with our accreditation from the Better Business Bureau you will receive caring customer service and quality products. Jewelry Keepsakes has been accredited since 9/1/2009. We pride ourselves on transparent business practices, ensuring your confidence in every purchase. Please view our Better Business Bureau Accreditation.

Focusing solely on memorial jewelry sets us apart. Here you will find Cremation Jewelry, Photo Engraved Jewelry, Ash Resin Jewelry and Thumbprint Jewelry. We do not offer cremation urns, headstones, or any other memorial products. We are experts in the memorial jewelry field and have pioneered new exciting products such as Ash Resin Jewelry and Permanently Sealed Cremation Jewelry.

For several years we have sourced our precious metals from Hoover and Strong.

Hoover and Strong is committed to offering responsibly sourced products that are manufactured in the USA, ensuring that our customers are receiving USA quality from start to finish on our precious metal Thumbprint Jewelry and Ash Resin Jewelry.  

We use LaserStar production lasers for our jewelry manufacturing and engraving. LaserStar products are highly regarded as the standard in manufacturing and marking on metal.

Being LaserStar Certified means we have enrolled in and completed LaserStar's training program and obtained certification from LaserStar for operation of their equipment.

We are a RioGrande Rio-Pro member. This designation is reserved for the most serious and innovative jewelers in the RioGrande customer base. Rio-Pro designation gives us access to decades of jewelry tech team support, diamond and gemstone sourcing, and numerous other benefits that enhance our customers experience with our company and our products.  

We use a multi-phase quality control system that has checkpoints throughout the entire jewelry creation process. Rather than just checking a piece for quality right before shipment, our jewelry is checked at up to 7 points along its creation.

Additionally we have cross check systems in place where no one individual can sign off on or inspect thier own work.

These systems help to fulfill the expectations our customers have for high quality keepsake jewelry that is made to last a lifetime.

For each item on the order, we send everything you need for a stress free filling experience, including DIY filling instructions, a filing kit, and a screwdriver. We include these extras with your purchase at no additional cost to you.

Explore our diverse chain options, including Snake, Rope, Box, Coreana for women, and Rope, Curb for men, to further personalize your jewelry.

Say goodbye to automated responses. Our dedicated toll-free phone care (1-877-723-7229) is available 24/7, where you connect with real humans. We prioritize your concerns and value the human touch in customer service.

Our customer care representatives are available 8am to 5pm, Monday - Friday Mountain Standard Time. We have a dedicated answering service for after hours calls. We are also always availabe by email at sales@jewelrykeepsakes.com.

We understand that not all purchases work out. We clearly display our return policy on our website. Generally, most items can be returned for up to 30 days after the date of purchase. There are some exceptions such as personalized items, etc. You may read our policy here.  

We stand behind the quality of our items and our craftmanship. All jewelry comes with a standard 1 Year warranty against manufacturing defects. We have a detailed warranty page that outlines what products are protected and how they are protected. You may read our warranty here.

We coverf the cost of ground shipping in the US. FREE ground shipping normally takes 3-5 days and is shipped by the United States Postal Service.

We also offer 2nd Day Air and Overnight shipping. You can make those selections when checking out.

More information on our shipping can be found here.

We offer personalized engraving on most of our keepsakes. Our customers can select from various fonts, and custom fonts are available upon request.

We use state of the art laser engravers and diamond drag engravers. We even have the ability to cast engraving into the jewelry when manufacturing your keepsake.