The Jewelry Keepsakes Story
Jewelry Keepsakes came to be over a desire to give back, to create something that was of value to others, a cause that would help people. The most important ‘value’ that we cherish is family so what better way that to help those that are grieving the loss of something that we understand, something that we value – family.
Memorial jewelry was a new concept at the time and it gave us the chance to combine creativity with emotions and actually help those that are in need. We chose to focus all of efforts in the area of memorial jewelry and those efforts have made us the authority. The reward is the reviews from our customers, the phone calls and emails, the heartfelt thanks and appreciation for bringing comfort and compassion is what gets us out of the bed in the morning.
We consider it an honor and a privilege to be able to impact the lives of families across the world with memorial jewelry and continue in our efforts to provide the best quality keepsakes and the most compassionate and caring customer service.
We Have Experienced Grief Ourselves
We could give you the commercial version of who we are: We are the internet’s leading provider of cremation jewelry, photo engraved pendants and other keepsakes that remember family, friends and pets. Great things but what does that tell you about us? We want you to have the real story behind who we are. Quite simply, we are you.
We are members of families that have lost a parent, a child, a grandchild and we still grieve for that loss. We have searched for comfort in a personal way, to feel closer, to hold on to the memories we treasure.
We are friends that miss a best friend, a childhood friend, someone taken too soon from our lives. We have sifted through old photos to find that one favorite picture that brings back a flood of memories, helps our heart yet hurts it at the same time.
We have been angry, cried at the unfairness of fate, seen the ravages of illness, felt helpless in our efforts to make things better for those that have lost.
We are friends that miss a best friend, a childhood friend, someone taken too soon from our lives. We have sifted through old photos to find that one favorite picture that brings back a flood of memories, helps our heart yet hurts it at the same time.
We are pet owners and have said good-bye to our pets, laid to rest our dogs of countless breeds and child chosen names, guinea pigs name Jefferson, animals that we loved with all of our heart. And they took a part of our heart with them.
We have comforted one another, listened, held hands, hugged, dried tears. We have celebrated life, shared memories and mourned loss. And tried desperately to find a way to begin again.
We are pet owners and have said good-bye to our pets, laid to rest our dogs of countless breeds and child chosen names, guinea pigs name Jefferson, animals that we loved with all of our heart. And they took a part of our heart with them.
At Jewelry Keepsakes, we are more than just a website. We are real people that know what you’re going through. We know there is no magic feel-better formula. Our hope is that families, friends, owners of pets - might be able to hold close a memory, a moment, a glimpse of a life that was loved and cherished. And find some comfort. That moment, that gift of comfort, that truly is who we are.
Our Team
Our staff is a true extension of our family. Each of them embraces the values and ethics that, as a company, we feel is the foundation from which we’ve risen. We’ve grown, we’ve learned, we’ve shared a lot of laughs and we continue to work together to offer the very best we can to our customers. Through their efforts and their diligence, we are BBB accredited and have thousands of happy and repeat customers.
Values
- Quality - We strive to provide the highest quality products for our customers.
- Compassion - We care about your loss and will always put our customers and their needs first.
- Integrity - We stand behind our products and offer a 100% satisfaction guarantee.
Purpose
We provide top quality Jewelry Keepsakes for our customers to cherish their loved ones. We strive to make this process as comfortable and healing as possible.
We know what loss feels like and our staff will go the extra mile to answer questions, offer comfort and assist our customers in any way that we can.
Our History
As with every company, every family, there is history...a story that tells how you came to be. It highlights the milestones, the special moments and occasions, the failures and successes that shaped you from the ground up. And Jewelry Keepsakes is no different. Our story started back in 2005 and as we push ahead and continue to add to our company story, we are mindful of the foundation from which we started, grateful for the journey and excited about what lies ahead.
Added Permanently Sealed Jewelry
October 2023
One of our most exciting additions to our store is the addition of permanently sealed jewelry. This innovative jewelery permanently seals the ashes inside the jewelry. This makes the pendant or ring 100% waterproof and the jewelry is indistinguishable from regular jewelry.
Opened Our Amazon Store
September 2023
September was a kick-off month and we ended the month by adding a selection of items to Amazon! This not only expanded our audience but also allowed us the opportunity to sell our products on a different platform.
Added Custom Jewelry
August 2023
In August, we launched a new custom jewelry department and began designing, casting and creating custom pieces for our customers. From solid gold keychains to creative designs that hold special meaning, the sky is truly the limit for our customers!
Doubled Our Laser Equipment
March 2021
In March of 2021, we were able to double our laser equipment manufacturing. This allowed us to continue to provide the quality products AND quality service that our customers are looking for and deserving of.
Hello ETSY!
October 2019
We joined Etsy in 2019 and opened our own shop! This move helped to generate great exposure to other sellers and buyers and would eventually inspire us to expand our product base in the upcoming years.
Added Ash Jewelry
August 2019
We created a unique line of ash jewelry that takes memorializing our loved ones a step further. Our ash jewelry combines a small amount of cremated remains with a gemstone like resin and the end result is a personal and treasured remembrance of the deceased. We offer a variety of different color selections and can even custom create ash jewelry in any design a customer selects.
Added Thumbprint Jewelry
April 2019
In 2019, we added a beautiful selection of thumbprint jewelry. Crafted out of .925 sterling silver and available with gold plating, the thumbprint jewelry exceeds the industry standards in thickness and is available in a wide variety of shapes and sizes. Also, because all thumbprint jewelry is designed, manufactured and shipped from one location, we were able to offer a quick turnaround time of 5-7 business days.
Added Birthstone Jewelry
June 2018
We timeline our lives by particular months - marriages, anniversaries, birthdays and more. In 2018, we gave our customers the option to celebrate those special months by adding a complete collection of birthstone jewelry. Birthstones can be added directly to the jewelry and set into the keepsakes or by adding a birthstone rider heart to wear on a necklace in addition to the selected keepsake.
Added Color Photo Engraved Jewelry
May 2018
We live our lives in color and in 2018, we added a line of color photo engraved jewelry. Our color photo engraved jewelry has a white textured background and we engrave the image directly onto the white face in full color. The white texture carries through onto the full color photo engraved image, allowing the customer to touch and feel the ridges and edges of the image.
Added Solid Rose Gold Jewelry
September 2017
After constant inquires and obvious demand, we add a line of solid 14K Rose Gold jewelry. Created one at a time by a skilled jeweler, these solid Rose Gold pieces are available as pendants and rings. If you are looking for a unique heirloom quality piece to remember your loved one, these are defiantly worth taking a look at.
Completely New Website
July 2017
Sometimes you need to go out with the old and bring in the new and in 2017 we did just that! We launched a completely new website and added some redesigns to streamline the browsing and ordering process. Updated product pictures, a modern design and easy to digest information allowed us to give our customers exactly what they had been asking for.
Over 40,000 Customers
March 23, 2016
What seems like an average day for many was not so for us. March 23, 2016 we were blessed with customer number 40,000. 40,000 customers have chosen Jewelry Keepsakes to be a part of their families to help celebrate, remember, cherish the life of someone they love. Without question, it is an honor, a privilege, a blessing. We love what we do!
10 Year Anniversary
December 2015
What started as a dream we had turned into a reality and have nurtured with time, love and commitment to giving back. Our desire to make a difference, to bring some comfort to those that are hurting is even stronger now that it was in 2005. Happy 10th Anniversary, Jewelry Keepsakes!
Office Expanded
June 2013
Our office expands and so do our hearts as we embark on a new journey with new members of the Jewelry Keepsakes family. We almost doubled our staff, expanded our work habitat to include additional office space, inventory storage and work area for additional engravers. The additional space and the additional hands were a welcome addition to the Jewelry Keepsakes family!
Filling Cremation Jewelry Video
September 2012
Filling a keepsake is not an ordinary task for our customers. In 2012, we created and launched a video that takes you through the process step by step of adding ashes or another memorial to cremation jewelry. The video was placed on each individual product page and continues to serve as a tool to assist our customers with the process of creating their memorial to their loved one.
New And Improved Chains
May 2011
A major upgrade to our chains takes place. We replaced all of our chains and cordings with stronger, more beautiful snake chains. The chains are available in four different finishes - rhodium plated, black rhodium plated, 14k gold plated and rose gold plated. Not only does every pendant include a matching 20” plated chain but customers got the option of upgrading their selection to a premium sterling silver chain with their choice of plating and we offered a graphic that displays how the chain and pendant will sit around the neck. We continue in our efforts to give our customers the highest quality, the most information and affordable options.
10,000 Customers
September 2011
Not only did we expand our line of photo engraved pendants and introduce a new and exclusive line of keepsakes in designs our customers asked for, we had our 10,000th customer! Truly was a great way to measure our success in that we had touched the hearts, the homes, the lives of 10,000 families.
Millefiori Italian Art Pendants
April 2010
We upped the ante on unique ways to remember loved ones and added some color. Our new product line of Millefiori Italian art glass keepsakes brought vibrant color, hundreds of different themes and styles and affordability. Beautifully hand crafted from stainless steel, the technique used to create the patterns and colors means that each keepsake is one of a kind - no two are alike!
Your Pictures Speak A Thousand Words
November 2009
We introduce photo engraved pendants and hit the ground running with our soon to be most popular keepsakes. The pendants opened up the door to those that were looking for a way to celebrate those that were still living and became a treasured special occasion and birthday gift for parents, friends, pet owners, everyone. Who doesn’t have a favorite picture and what better way to have it with you always!
Cremation Rings And Bracelets
July 2008
Our continued efforts to provide our customers with the keepsakes they are asking means expanding our products to include cremation rings and cremation bracelets. We added several different styles of rings and bracelets that are available in both mens and ladies sizes. Ask and you shall receive!
A Dream Becomes Reality
December 2005
Jewelry Keepsakes is born! Bring on the hard work, long hours and well…hard work and long hours. We kept at it and simply didn’t take no for an answer. Our recipe for success was one part trial and error with a hearty dose of desire to continue to learn and grow.